1. About us

This website is operated by Melkeri Ltd, a company registered in England and Wales.

• Company name: Melkeri Ltd
• Company number: 16646007
• Registered address: Flat 2, 130b, New Cross Road, London, England, SE14 5BA
• Email: info@melker.co.uk

2. Use of the website

You agree to use this website lawfully and not to misuse it. You must not:

• Commit or encourage any unlawful activity
• Attempt to gain unauthorised access to systems or data
• Interfere with the website’s operation or security
• Use the website in a way that may cause harm or disruption

3. Orders & contracts

When you place an order, you are making an offer to purchase goods. A legally binding contract is formed only once we confirm acceptance of your order.

We reserve the right to refuse or cancel orders, including where:

• Payment cannot be authorised
• There is an error in pricing or product information
• Products are unavailable or discontinued
• We suspect fraudulent or unauthorised activity

4. Prices & payment

All prices are shown in GBP (£) and include VAT where applicable. Payment must be made in full at the time of ordering.

We accept the payment methods displayed at checkout.

5. Delivery

Delivery times are estimates only and may vary. We are not responsible for delays caused by events beyond our control, including postal or courier delays.

Risk of loss or damage passes to you upon delivery.

6. Returns & refunds

You have rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations.

Where applicable, you may cancel your order within 14 days of receiving goods. Returned items must be unused and in original condition unless faulty.

Refunds will be processed using the original payment method.

7. Accounts

If you create an account, you are responsible for keeping your login details confidential. We are not liable for unauthorised access caused by your failure to protect your credentials.

8. Intellectual property

All content on this website (including text, images, logos, and design) is owned by or licensed to Melkeri Ltd.

You may not copy, reproduce, or distribute content without our prior written consent.

9. Limitation of liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, or business interruption.

10. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Changes to these Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes means you accept the updated terms.

12. Contact us

If you have any questions about these Terms & Conditions, please contact:

• Email: info@melker.co.uk
• Company: Melkeri Ltd (UK)